Privacy Policy

Data Controller

The joar.paris website is published by JOAR PARIS, a simplified joint-stock company (SAS), SIRET 982 284 200 00010, whose registered office is located at 57 Boulevard Murat, 75016 Paris, France. The publication director and data controller is Paule Benichou, reachable at contact@joar.paris.

Data Collected

As part of your browsing and purchases on joar.paris, we may collect certain personal data concerning you: your identity and contact details (name, postal address, email address, phone number), your order and billing data (products purchased, order history, delivery address), your payment data (processed directly by our secure payment providers, without us storing your bank details), as well as browsing data (IP address, device type, cookies).

Purposes of Processing

This data is collected in order to process and deliver your orders, manage the customer relationship (after-sales service, returns, complaints), comply with our legal and accounting obligations and, subject to your consent, send you marketing communications (newsletters, promotional offers). You may unsubscribe from these communications at any time.

Legal Basis

The processing of your data is based, depending on the case, on the performance of the sales contract, compliance with our legal obligations, our legitimate interest in ensuring the security and proper functioning of the website, or your consent, particularly for marketing communications.

Data Recipients

Your data may be transmitted to our technical service providers necessary for the operation of the store: Shopify Inc. (hosting and management of the online store), Stripe (secure payment processing), as well as to our carriers for the delivery of your orders. These providers only use your data for the purposes strictly necessary for the performance of their services.

Retention Period

Your data is retained for the period necessary for the purposes for which it was collected, in particular for the duration of the business relationship plus the applicable legal limitation periods, and in accordance with the legal retention periods for accounting and tax documents.

Your Rights

In accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, port and object to your personal data. You may exercise these rights at any time by contacting us at contact@joar.paris. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) if you believe your rights are not being respected.

Cookies

The joar.paris website uses cookies to ensure its proper functioning, improve your browsing experience and, with your consent, carry out traffic statistics and targeted marketing actions. You may configure your browser at any time to refuse cookies or be notified when they are set.

Transfers Outside the European Union

Some of our service providers (Shopify, Stripe) may process your data outside the European Union. In such cases, these transfers are governed by appropriate safeguards, such as the European Commission's standard contractual clauses, to ensure an adequate level of protection for your data.

Changes to This Policy

JOAR PARIS reserves the right to modify this Privacy Policy at any time, particularly to comply with any regulatory, technical or case-law developments. The version in effect is the one published on this page.

Contact

For any questions regarding this Privacy Policy or the use of your personal data, you may contact us at contact@joar.paris or by mail at JOAR PARIS, 57 Boulevard Murat, 75016 Paris, France.